Call centers: technology and techniques/
Green, Jack A
Call centers: technology and techniques/ Jack A Green - Australia: Thomson South western, 2003. - 276p. ; 28cm.
9789812548924
Telephone etiquette
Call centers
658.812 / GRE/C
Call centers: technology and techniques/ Jack A Green - Australia: Thomson South western, 2003. - 276p. ; 28cm.
9789812548924
Telephone etiquette
Call centers
658.812 / GRE/C