ABC's of relationship selling/ (Record no. 1967)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00481nam a22001817a 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9780072352825 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.85 |
| Item number | FUT/A |
| 100 ## - MAIN ENTRY--AUTHOR NAME | |
| Personal name | Futrell, Charles M |
| 245 ## - TITLE STATEMENT | |
| Title | ABC's of relationship selling/ |
| Statement of responsibility, etc | Charles M Futrell |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 6th ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | Boston: |
| Name of publisher | McGraw Hill, |
| Year of publication | 2000. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | 462p. ; |
| Other physical details | 28cm. |
| 500 ## - GENERAL NOTE | |
| General note | Contains CD |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Sales Management |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Relationship Management |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Customer Service--Management |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Books |
| Withdrawn status | Lost status | Collection code | Home library | Current library | Shelving location | Date acquired | Full call number | Accession Number | Koha item type |
|---|---|---|---|---|---|---|---|---|---|
| Commerce | LIBRARY | LIBRARY | Commerce | 15/05/2023 | 658.85 FUT/A | 2206 | Books |