00346nam a22001217a 4500020001800000082002000018100002000038245007000058260004400128300001900172650002100191650001200212  a9788173918391  a647.94  bRAT/H  aRatandeep Singh  aHotel front desk management and online services/cRatandeep Singh  aNew Delhi:bKanishka publishers,c2007.  a381p. ;b21cm.  aHotel Management  aTourism