TY  - BOOK
AU  - Goetsch, David L
AU  - Davis, Stanley B
TI  - Total quality management
SN  - 9780130272621
U1  - 658.4013   
PY  - 2001///
CY  - Columbus
PB  - Prentice hall
KW  - Total Quality Management
KW  - Handbooks
KW  - Industrial Management
ER  -