00294nam a22001097a 4500020001800000082002000018100001400038245004900052260003700101300001900138650002700157  a9788120317093  a658.45  bASH/E  aAsha Kaul  aEffective business communication/cAsha Kaul  aNew Delhi:bPHI learning,c2012.  a172p. ;b18cm.  aBusiness Communication