Service management
operations, strategy, information technology
Fitzsimmons, James A
creator
Fitzsimmons, Mona J
Sanjeev K Bordoloi
text
Chennai
McGraw Hill
2018
8th ed.
monographic
524p. ; 25cm.
James A Fitzsimmons, Mona J Fitzsimmond and Sanjeev K Bordoloi
Service Management
Service Industries--Management
658 FIT/S
9789353161149