TY  - BOOK
AU  - Futrell, Charles M
TI  - ABC's of relationship selling
SN  - 9780072352825
U1  - 658.85   
PY  - 2000///
CY  - Boston
PB  - McGraw Hill
KW  - Sales Management
KW  - Relationship Management
KW  - Customer Service--Management
N1  - Contains CD
ER  -