00404nam a22001337a 4500 9788130910499 658.812 MEL/S Melkman,Alan Strategic customer planning: How to develop and implement a strategic account plan Alan Melkman/ New Delhi: Viva Books, 2009 250p.; 30cm Customer relationship management BK 0 0 0 0 COM MAIN MAIN COM 2023-05-16 895.00 0 658.812 MEL/S 3113 2023-05-16 00:00:00 2023-05-16 BK 2002 2002