TY  - BOOK
AU  - Bryson, McDowell
TI  - The concierge: key to hospitality
SN  - 9780471528937
U1  - 647.940683   
PY  - 1992///
CY  - New York
PB  - Chichester
KW  - Hospitality
KW  - Hotel Concierges
ER  -