00391nam a22001457a 4500 9789812548924 658.812 GRE/C Green, Jack A Call centers: technology and techniques/ Jack A Green Australia: Thomson South western, 2003. 276p. ; 28cm. Telephone etiquette Call centers BK 0 0 0 0 COM MAIN MAIN COM 2023-05-25 0 658.812 GRE/C 3034 2023-05-25 00:00:00 2023-05-25 BK 2211 2211