00354nam a22001337a 4500020001800000082002100018245005900039260003500098300002600133650001400159650002200173650001000195700001500205  a9798130903063  a004.692  bCOX/H  aHandbook of electronic messaging/cedited by Nancy Cox  aNew Delhi:bViva books,c2006.  aVarying Pages;b21cm.  aMessaging  aInstant Messaging  aemail  aCox, Nancy