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1.
ABC's of relationship selling/ Charles M Futrell by
Edition: 6th ed.
Material type: Text Text
Publication details: Boston: McGraw Hill, 2000
Availability: Items available for loan: LIBRARY (1)Location, call number: Commerce 658.85 FUT/A.

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2.
Strategic customer planning: How to develop and implement a strategic account plan Alan Melkman/ by
Material type: Text Text
Publication details: New Delhi: Viva Books, 2009
Availability: Items available for loan: LIBRARY (1)Location, call number: Commerce 658.812 MEL/S.

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