| 000 | 00569nam a22001817a 4500 | ||
|---|---|---|---|
| 020 | _a9789353161149 | ||
| 082 |
_a658 _bFIT/S |
||
| 100 | _aFitzsimmons, James A | ||
| 245 |
_aService management: _boperations, strategy, information technology/ _cJames A Fitzsimmons, Mona J Fitzsimmond and Sanjeev K Bordoloi |
||
| 250 | _a8th ed. | ||
| 260 |
_aChennai: _bMcGraw Hill, _c2018. |
||
| 300 |
_a524p. ; _b25cm. |
||
| 650 | _aService Management | ||
| 650 | _aService Industries--Management | ||
| 700 | _aFitzsimmons, Mona J | ||
| 700 | _aSanjeev K Bordoloi | ||
| 942 | _cBK | ||
| 999 |
_c1740 _d1740 |
||