000			00481nam a22001817a 4500
020			_a9780072352825
082			_a658.85 _bFUT/A
100			_aFutrell, Charles M
245			_aABC's of relationship selling/ _cCharles M Futrell
250			_a6th ed.
260			_aBoston: _bMcGraw Hill, _c2000.
300			_a462p. ; _b28cm.
500			_aContains CD
650			_aSales Management
650			_aRelationship Management
650			_aCustomer Service--Management
942			_cBK
999			_c1967 _d1967